Understanding the Problem
It’s evident that public transportation is not the preferred choice for the public. To address this, we must delve into the root causes of the problem: the inadequate first-mile/last-mile connectivity and the difficulty commuters face in visualising complete journeys.
The Broken First-Mile/Last-Mile Dilemma
While some fortunate commuters living near public transit stations enjoy the convenience of short walking distances for their first-mile, most are not as privileged. Accessing the middle-mile, where public transport hubs are located, presents a daily challenge.
Comparing Malaysia with pedestrian-friendly public transport networks in Singapore may not be viable. Singapore, a compact urban city-state with a smaller population and land mass, operates public transportation services under a central government, making the comparison untenable given Malaysia’s geographical diversities and varying levels of transport development across states.
Despite suggestions of adding more feeder buses and improving their timeliness, this alone may not suffice. Fixed-scheduled bus services with fixed bus stops do not cater to commuters’ preferences, leading to low ridership, increased costs, and worsened traffic congestion during rush hours.
The Journey Visualisation Predicament
Even those willing to use public transportation struggle to envision their journeys from start to end. Difficulties in accessing bus and train schedules, connecting routes, and delay notifications hinder efficient journey planning.
Current information exists on disparate systems, scattered across various apps and websites, further complicating the situation. The absence of a single journey planning app leaves commuters in different suburbs unable to visualise their entire journey, resulting in a preference for driving instead.